Privacy Policy

At Delhidealz, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us for bed sheets, pillows, towels, and other home textile products.
By visiting our website or purchasing from Delhidealz, you agree to the terms of this Privacy Policy.

Information We Collect

When you shop with us, we may collect the following details:

Personal Information: Name, email address, phone number, billing and delivery address.
Payment Information: Credit/debit card details, UPI, wallets, or net banking (processed securely via trusted payment gateways).
Order Details: Products purchased, transaction history, and delivery instructions.
Technical Data: Device information, IP address, browser details, and cookies.

How We Use Your Information

We use the collected information for:

Processing and delivering your orders.
Sending order updates, invoices, and shipping details.
Providing customer support and handling queries.
Sending promotional offers, discounts, and product updates (only if you opt-in).
Improving our product range, website, and customer experience.
Complying with applicable legal requirements.

Sharing of Information

We do not sell or rent your personal information. We may share data only with:

Logistics Partners: To deliver your products to your doorstep.
Payment Gateways: For secure transaction processing.
Legal Authorities: If required under law or government regulations.

Cookies & Tracking

Our website uses cookies to:

Store items in your shopping cart.
Remember your preferences.
Improve browsing experience and site performance.

You can disable cookies in your browser settings, but some features may not work properly.

Data Security

We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. All payment transactions are encrypted and processed through secure, RBI-compliant payment gateways.

Your Rights

You have the right to:

Access and update your personal information.
Opt-out of marketing communications.
Request deletion of your personal data (where legally permitted).

Data Retention

We retain your personal data only as long as necessary to fulfill your orders, provide customer service, and comply with legal obligations.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated “Effective Date.”